Supplier Performance Resolution

Is your path to Operational Excellence impeded by an external partner in your supply chain? Is their quality or delivery performance impacting your ability to delight your customer?

Our team can work directly with your suppliers to resolve quality, delivery, even cost issues. We can pinpoint breaks and waste in their own value stream by applying proven Lean Six Sigma and Kaizen tools. We will facilitate workshops on-site to resolve their process faults and ensure the voice of their customer – your voice – is loud and clear. We will also provide regular written reports or telecon updates so you always know what we are working on and what progress is being made on your behalf.